Privacy Policy

Thank you for using RoWhoIs! This Privacy Policy outlines how we collect, use, and safeguard your information when you use our Discord bot.

1. Information We Collect

We collect and store the following information from users of RoWhoIs: When you interface with our Discord bot, RoWhoIs, we store logs of what commands you run. This includes data such as,
Roblox User IDs: When you input a Roblox user's User ID, we will store this information for analytical and functional purposes.
Discord User IDs: When you run a command using our bot, we will store the context of the command alongside your Discord user ID.
Usernames: Similarly, when you input a Roblox user's username, we will store this information for analytical and functional purposes.
Item IDs: If you input a Roblox Item ID, we will store the Item ID for performance reasons.
Time stamps: When you run a command with our Discord bot, we will also store the date and time that the command ran to help improve functionality of our bot.
Emails: When you email our support team, we will store your email address and the contents of the email. We store this to help serve support tickets.
This information is necessary for the proper functioning of the bot and to provide you with the services it offers.

2. How We Use Your Information

We use the collected information for the following purposes:

Bot Functionality: To operate and provide the services offered by RoWhoIs.
Improvements: To analyze usage patterns and improve the functionality and user experience of the bot.
Customer Support: To respond to inquiries, troubleshoot issues, and provide support to users.

3. Data Security

We are committed to ensuring the security of your information. We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.

4. Data Retention

We retain both Roblox and Discord user IDs, usernames, and item IDs only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After that period, we securely delete the data.
However, we will permanently store the Roblox user IDs of users who have chosen to opt-out of our service. Furthermore, we permanently store Discord user IDs of users who are blocked from using our service.

5. No Sale of Personal Information

We do not sell, trade, or otherwise transfer your personal information to third parties. Your data is used solely for the purposes described in this Privacy Policy.

6. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. The date of the last update will be indicated at the beginning of the policy. It is your responsibility to review this Privacy Policy periodically for changes.

7. Opting out

If you would like to not be searchable using our Discord bot, please reach out to [email protected] and provide your Roblox username and a reason for opting out. This may take up to an hour after approval to be placed in effect.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at [email protected].

By using RoWhoIs, you agree to the terms and conditions outlined in these Terms of Usage and our Privacy Policy.